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All About Mortgage Leads on the
Internet
MORTGAGE LEADS - The
Internet has revolutionized the way consumer's
evaluate, compare and choose mortgage products and
services. Every day more and more mortgage shoppers
utilize the Internet to study and purchase home
mortgages.
As a mortgage broker you must recognize this
industry shift and learn to utilize this tool. This
brings us to the topic of this article,
Internet Mortgage Leads.
Each day thousands of mortgage seekers fill out
forms on thousands of mortgage leads generation
websites requesting more information on mortgage
loans or quotes from mortgage lenders. These
mortgage leads are made available to you by an array
of internet mortgage leads generation brokers. The
BIG question is, are these internet mortgage
leads worth your effort and money? Will the
return on investment be there? In this article we
will discuss the in and outs, do and don'ts and
questions you should ask when purchasing internet
mortgage leads. Careful consideration must be given
to purchasing internet mortgage leads.
In this
mortgage lead guide we will discuss:
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What makes a quality Internet Mortgage Leads
-
What you should expect from an Internet Mortgage
Leads
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Closing the sell to your Internet Mortgage Leads
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Questions to ask before purchasing Internet
Mortgage Leads
Quality Internet Mortgage Leads
What
makes a quality internet mortgage lead? A lead that
CLOSES. Not necessarily. We all know that not all
leads will close. In fact if I was able to close
between 8% and 14% of the mortgage leads I purchase
on the internet, I would be happy. I consider a
mortgage lead to be a high quality lead if it meets
the following criteria:
-The Lead is Fresh
It is critical to find out how quickly a mortgage
lead generation broker turns the lead around and
delivers it to you. Best case scenario, the lead is
delivered instantly (a real-time mortgage lead) and
it is an exclusive mortgage lead (only delivered to
you). At a minimum you want to make sure the lead is
delivered in less than 48 hours. Otherwise, the lead
is less valuable and should not be sold at the same
premium as a real-time mortgage lead. The more time
that passes from the time the user requested
information, the less your chances of closing the
sale to this lead. I've seen many cases where users
deny even requesting information. The quicker you
contact them, the less likely this is to happen. Hit
while the iron is hot.
-The Lead is Accurate
One of the biggest challenges mortgage lead
generation companies face is obtaining accurate data
from users. No matter what type of technology a
mortgage lead company claims to have, no company can
completely stop users from entering inaccurate data.
Companies will claim to have all sorts software to
ensure more accurate data.
A recent example of technology to improve data
accuracy is telephone number/location verification.
Companies use software to make sure the area code in
the phone number matches the state. This is a nice
feature because chances are if a user is going to
enter a bogus phone number they will not enter the
correct area code. What you must do is evaluate
mortgage lead generation companies and decide who
has the best solution to fit your needs. Also,
consider telemarketing mortgage leads.
-The Lead is a True Lead
What do I mean by a true lead? I consider a true
lead to be a lead that was actually generated by
someone that is truly interested in obtaining a
mortgage. You have to be careful that the lead is
not an ‘Incentivized Lead’. For those of you that
aren’t familiar with this new term I will explain.
Many websites today offer users incentives to fill
out forms. In exchange for filling out these forms
users are given points towards the purchase of
merchandise or even money. Make sure you stay away
from companies that have anything to do with
incentivized leads. These leads are worthless !!!
What
you should expect from an Internet Mortgage Lead?
This
is simple. Don’t set your expectations to high. Like
I said earlier it would be great to close at a rate
8% - 14%. Remember that you are buying leads, not
sales. Expect accurate data 80% of the time and try
to close at least 8% of these leads and you should
be doing very well for yourself.
Closing the sell to your Internet Mortgage Leads
Again, this is a simple concept. The quicker you
contact the lead, the better the chance of closing
the sale. The first thing you should do is make
contact. Once you have made contact with the lead
ask questions and find out what they are looking
for. After this initial contact you can follow up
with a quote and answers to their questions. Quick
response, quick response, quick response !!!!
Questions to ask your Mortgage Lead Generation
Company
These
are the not so obvious but very important questions
to ask.
What is your lead return policy?
It is vital that you find this out before purchasing
Internet Mortgage Leads. Bad leads are worthless to
you and at aprox $30 each, this can get expensive
quick. No batch of leads will be completely
accurate, but you won’t to make sure that the
percentage that is bad is not greater than 10% -
15%.
Tip:
Some companies say they will refund a maximum of
10%-15% of the total purchased for bad leads. Use
this percentage as a negotiating point when
purchasing leads.
Also ask the company what makes a lead returnable.
What makes the lead invalid? Different companies
will have different policies on what constitutes a
bad lead.
How many times are your leads sold?
When purchasing leads you must make sure that
companies aren’t overselling the leads they
generate. The best lead is an exclusive mortgage
lead, meaning you are the only person the lead was
sold to. Exclusive mortgage leads are more expensive
but you are ensured that you should be the only
person receiving the lead. If the lead isn’t
exclusive find out how many other times the lead has
been sold. The more mortgage brokers that receive
the same lead the less chance you have of closing
the sale.
What filters are available for your
leads?
Filters allow you to
set criteria for the mortgage leads you receive.
Example: You could specify that you only want leads
for mortgage seekers that have a ‘Good’ credit
rating or better or you could specify that you only
want leads from ‘Colorado’.
How are the leads delivered?
Find out what format
the leads are delivered. Leads may be delivered in
text format, Microsoft Excel, email, etc. Make sure
it is a format you are able to work with.
How do you generate your leads?
Find out what method the company uses to generate
Internet Mortgage Leads. Make absolutely sure there
is NO INCENTIVIZING.
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